06Jun

Banks are awash in money as consumers at record rates socked away the money they didn’t spend during the early stages of the COVID-19 shutdown.

Mass Mutual survey discovered one in five of us put away at least $1,000. An ambitious 10% say they’ve saved more than $5,000 since the start of the pandemic. So much money has poured into the nation’s banks that the FDIC’s Deposit Insurance Fund fell below the statutory minimum.

The Federal Deposit Insurance Corp. guarantees money on deposit at insured banks up to $250,000. The fund is financed by fees paid by insured banks, based on their deposits, size and other factors.

Typically, when the fund falls below the required 1.35% of insured deposits, it’s because of bank failures. But in this case, the amount Americans saved during the early weeks and months of the pandemic grew so fast the ratio of the $114.7 billion fund to total deposits fell to 1.3%.

The FDIC called the influx of savings “extraordinary.”

“An unprecedented inflow of more than $1 trillion in estimated insured deposits in the first half of 2020 resulted mainly from the COVID-19 pandemic, specifically monetary policy actions, direct government assistance to consumers and businesses, and an overall reduction in spending,” said the FDIC.

The Mass Mutual survey found 46% of Americans spending less than in the past. Many spent more on food deliveries and streaming services, but almost two-thirds spent less on vacations. A majority (53%) reduced spending on day trips. Weddings, summer wardrobes and beauty care were also areas where a high percentage said they’ve reduced their spending.

Most of those who cancelled their summer vacation saved the money in one manner or another. A third put it away hoping to take a vacation later this year. 30% put it into their regular savings account; 15% added it to their emergency fund.

Among the 34% of Americans who saved at least something, 55% said not taking a vacation or doing any traveling helped them save. Many also said not going out at night, eating at home and skimping on personal care and clothing were other ways they saved.

What do they expect to do with the money they saved? 40% plan to hang on to it as an emergency fund. One-in-five will use it for necessities, to pay down debt and to eventually travel.

And when the COVID pandemic is over, 26% said they’ve developed new spending and saving habits which they plan to keep.

Photo by Austin Distel on Unsplash

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Jun 6, 2023

Taxpayers Love Their Accountant, but Want More From Them

Clients love their tax accountant, though half wonder if they’re doing enough to cut their tax bill.

Those seemingly contradictory opinions come from a survey by practice management software provider Canopy.

85% of the taxpayer respondents say they would recommend their accountant, despite 53% not being confident they’re getting enough help minimizing their taxes.

What the survey takers most appreciate is the in-person communication with their accountant. In fact, they appreciate these meetings so much they also list them as the No.1 thing they would change in their relationship. Both business owners and individual taxpayers want more in-person meetings.

Since the survey was conducted before the COVID-19 restrictions were imposed, we don’t know if taxpayers still consider in-person meetings so important or if Zoom meetings and phone calls have become an adequate substitute. However, all types of technology were clearly important before the pandemic.

After meetings, taxpayers said what they most liked next about working with their tax accountant was being able to send and receive documents online. That could be as simple as using email or a file hosting service like Google docs or Dropbox. In reporting on the survey. AccountingToday notes that “the most common ways clients exchange documents with their accountant are during in-person meetings, through hard printouts and via email.”

Before the shutdown, taxpayers were already noticing technology shortcomings. After in-person meetings, improved technology was second among the three top things they would change in working with their accountant.

Besides a secure way of exchanging documents, the technology features clients most want from their accountant are text chat and appointment scheduling. Women, according to the survey, want a chat feature even more than do men.

Chat would help get timelier responses, which is the third more important improvement they would make in their accounting relationship. A chatbot could help with routine questions, but the survey respondents felt getting a faster response directly from their accountant was most important to them.

One especially troubling finding is how little clients know about post-filing services like audit protection and legal tax services. A third of all clients don’t know if their accountant provides audit protection. Business owners are even less likely to know.

Photo by Kelly Sikkema on Unsplash

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